Status incident: matrix.org performance degredation

Mar 26 , 22:21 UTC
Monitoring - A fix has been implemented and the system appears to have stabilised. We are currently monitoring the situation.

Mar 26 , 22:10 UTC
Identified - We've identified an issue with requests being timed out against matrix.org and are working to resolve it.

Status incident: Matrix.org Homeserver Outage

Apr 22 , 09:17 UTC
Update - The failure on Matrix.org has expanded and now users may be unable to sync (receive messages).

Apr 22 , 09:04 UTC
Investigating - The Matrix.org homeserver is currently failing to persist events, meaning users can't send events or receive them over federation
We are working to remedy the problem.

Status incident: Matrix.org performance degredation

May 17 , 15:18 UTC
Identified - Performance of Matrix.org Synapse is currently degraded. We are aware of the cause and working on a remediation.

Status incident: Matrix.org performance degredation

Jun 5 , 15:41 UTC
Investigating - We are currently investigating this issue.

Status incident: Matrix.org performance degredation

Jun 6 , 13:57 UTC
Investigating - We are currently investigating this issue.

Status incident: Delay to Outbound Federation and Application Service (Bridge) Traffic

Jun 8 , 13:40 UTC
Resolved - The backlog has been cleared. Thank you for your patience.

Jun 8 , 12:56 UTC
Investigating - There is a backlog in the processing of events, meaning that outbound traffic to federation (other Matrix homeservers) and to Application Services (Bridges) at Matrix.org is delayed, by up to 20 minutes.

Status incident: Matrix.org performance degredation

Jun 10 , 19:38 UTC
Resolved - This incident has been resolved.

Jun 10 , 19:38 UTC
Update - We are continuing to investigate this issue.

Jun 10 , 19:34 UTC
Investigating - We are currently investigating this issue.

Status incident: Matrix.org Homeserver: unable to log in on new devices

Jun 11 , 19:57 UTC
Resolved - This issue has been resolved. Many thanks for your patience.

Jun 11 , 19:42 UTC
Investigating - We are currently investigating an issue that started at approximately 18:50 UTC.
This issue will mean that users won't be able to log in to new devices.

Other functions of the homeserver appear to be working.

Status incident: Matrix.org performance degredation

Jun 14 , 11:06 UTC
Resolved - This incident has been resolved.

Jun 14 , 10:48 UTC
Investigating - We are currently investigating this issue.

Status incident: Matrix.org performance degredation

Jun 24 , 15:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 24 , 15:52 UTC
Identified - The issue has been identified and a fix is being implemented.

Jun 24 , 15:38 UTC
Investigating - We are currently investigating this issue.

Status incident: Matrix.org performance degredation

Jun 24 , 17:46 UTC
Resolved - This incident has been resolved.

Jun 24 , 17:44 UTC
Identified - The issue has been identified and a fix is being implemented.

Jun 24 , 17:36 UTC
Investigating - We are currently investigating this issue.

Status incident: Machines maintenance

THIS IS A SCHEDULED EVENT Jul 2 , 07:00 - 08:00 UTC

Jul 1 , 12:23 UTC
Scheduled - We will be undergoing a scheduled maintenance, on matrix.org machines. Expect some downtime.

Status incident: Email delivery issues

Aug 20 , 13:55 UTC
Identified - Emails are currently not being delivered. This affects registration of new accounts and delivery of email notifications.

Status incident: Sliding Sync Proxy: Partial outage with new devices

Sep 4 , 11:43 UTC
Investigating - We are currently aware of an issue which is causing some issues with the creation of new devices in the Sliding Sync Proxy.
Some users may find that clients such as Element X may never finish logging in or loading the home screen.
Logging out and back in again may be sufficient to work around the problem.

Clients that use the standard/old sync mechanism ('Sync v2', /v3/sync) and clients using the new native Simplified Sliding Sync support are not affected.

Status incident: No emails are being sent

Feb 26 , 09:44 UTC
Update - We are continuing to work on a fix for this issue.

Feb 26 , 09:42 UTC
Identified - We are having issue with our email provider. No emails are being sent. Both registration and password reset are impacted.

Status incident: matrix.org federation traffic outbound degraded performance

Mar 26 , 15:37 UTC
Update - We are continuing to investigate this issue.

Mar 26 , 15:37 UTC
Investigating - We are currently investigating the cause of this issue.